Account and Data Deletion

This is a courtesy translation. In case of any discrepancy, the Turkish version prevails.

This page explains how to request the deletion of the account you created in the önizşarj mobile application (Android package name: com.oniz) or on onizsarj.com, together with the personal data linked to it. The service is provided under the önizşarj brand by Asm Dekorasyon Mobilya Granit Mermer İnşaat Sanayi Ticaret Limited Şirketi.

How to delete your account

You can choose any of the options below; all of them lead to the same process.

1. In the app. Open your profile / account settings and use the account deletion request option (“Hesap Silme Talebi Oluştur” in the Turkish interface), then follow the on-screen steps.
2. With the form on this page. Without installing the app or signing in, fill in the request form below. Your registered phone number is required.
3. By e-mail or in writing. Write to info@onizsarj.com with the subject line "Account Deletion Request", stating your full name and the phone number registered in the app (the link opens a ready-made draft), or apply in writing to Yeni Bağlıca Mah. 2243 Sok. No: 2 Öniz Kale Etimesgut / ANKARA. The data subject application form is available on the KVKK page.

How your request is handled

• To verify your identity, we get back to you on the registered phone number stated in your request.
• Under the Law No. 6698 on the Protection of Personal Data, your request is concluded within 30 days at the latest, and the outcome is notified to you.

Which data is deleted and which is retained

• Deleted or anonymised: your account and the profile data linked to it (name, phone number, e-mail address), together with your saved card, vehicle and notification information.
• Retained for the legal period: invoice, payment and charging transaction records. They are kept for the retention periods stipulated by the Tax Procedure Law, the Turkish Commercial Code and other applicable legislation, solely to fulfil legal obligations and to exercise legal rights in case of a dispute, and are deleted or anonymised once that period ends.
• Your full card number and security code are never stored on the Company's servers.

Deleting some data without deleting your account

If you only want certain data to be deleted or corrected, follow the same steps and state which data your request concerns (Articles 7 and 11 of Law No. 6698).

Related documents

• Privacy and Security Policy
• Privacy Notice
• KVKK
• Mobile App

Contact

Asm Dekorasyon Mobilya Granit Mermer İnşaat Sanayi Ticaret Limited Şirketi · Yeni Bağlıca Mah. 2243. Sok. No: 2 Öniz Kale, Etimesgut / Ankara

Phone: +90 312 444 92 76 · Call centre: 0850 358 5858 · E-mail: info@onizsarj.com