Frequently Asked Questions
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Charging
Open the önizşarj mobile app, pick the nearest station, plug the socket into your car and scan the QR code in the app. Charging starts automatically.
End the session anytime from the app or station screen. You're only billed for the energy used until then.
AC stations: 4-8 hours depending on the vehicle. DC fast charging: about 30 minutes to 80%. Battery capacity and starting state affect duration.
Yes — dual-socket stations charge two cars simultaneously, with dynamic power distribution.
Membership & Payment
No, önizşarj membership is free. Download the app and register with your phone number in seconds.
Your saved card is charged automatically when the session ends. An e-invoice is sent to your email.
Visa, Mastercard, American Express and Troy. Corporate cards supported for business accounts.
An e-invoice is generated automatically after each session and can be downloaded as PDF. Corporate customers can opt for monthly consolidated billing.
Pricing
As of 14.01.2026: AC charging 9.28 TL/kWh, DC charging 12.48 TL/kWh. VAT included.
Tariffs comply with EPDK regulations. Set under Electricity Market Law No. 6446 and the Charging Service Regulation dated 02.04.2022, updated according to live electricity costs.
You only pay for the energy consumed (per kWh tariff). No minimum charge.
Hardware & Installation
Yes. Choose from our AC and DC models for residential or commercial use. Turnkey installation and 2-year warranty included.
After your application, we plan the site survey, design, required approvals and installation. Timing depends on site and infrastructure conditions.
Most EVs sold in Turkey use Type 2 (AC) and CCS2 (DC). Every station in our network supports both standards.
Units in our network communicate with the charging management system over OCPP 1.6J and operate within the modes covered by IEC 61851. Inspection and test reports are available on the documents page.